11430283
|
2025-01-08
|
Getting a credit card
|
Credit card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-08
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-08
|
|
11300062
|
2024-12-27
|
Trouble using the card
|
Prepaid card
|
|
Tags |
Older American
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
Gift card
|
Date Received |
2024-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-13
|
|
11281455
|
2024-12-26
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2024-12-26
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-26
|
|
11332397
|
2024-12-31
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Debt collection
|
Sub Issue |
You told them to stop contacting you, but they keep trying
|
Sub Product |
Credit card debt
|
Date Received |
2024-12-31
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-31
|
|
10802520
|
2024-11-14
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2024-11-14
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-14
|
Consumer Consent Provided |
Consent not provided
|
|
11614612
|
2025-01-20
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account information incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-20
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-20
|
|
11467854
|
2025-01-10
|
Problem when making payments
|
Credit card
|
|
Issue |
Problem when making payments
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem during payment process
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-10
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-10
|
|
11288022
|
2024-12-26
|
Getting a credit card
|
Credit card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-26
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-26
|
|
11299458
|
2024-12-27
|
Getting a credit card
|
Credit card
|
|
Issue |
Getting a credit card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Application denied
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-27
|
|
11527776
|
2025-01-14
|
Struggling to pay your bill
|
Credit card
|
|
Issue |
Struggling to pay your bill
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company won't work with you while you're going through financial hardship
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-14
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-14
|
|
11636108
|
2025-01-18
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Savings account
|
Date Received |
2025-01-18
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-18
|
|
11601129
|
2025-01-21
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11651305
|
2025-01-18
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-18
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-18
|
|
11117430
|
2024-12-11
|
Other features, terms, or problems
|
Credit card
|
|
Issue |
Other features, terms, or problems
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem with rewards from credit card
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-11
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-11
|
Consumer Consent Provided |
N/A
|
|
11770548
|
2025-01-24
|
Incorrect information on your report
|
Credit reporting or other personal consumer reports
|
|
Tags |
Servicemember
|
Issue |
Incorrect information on your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Account status incorrect
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-24
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-24
|
|
11760808
|
2025-01-24
|
Advertising and marketing, including promotional offers
|
Credit card
|
|
Issue |
Advertising and marketing, including promotional offers
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Didn't receive advertised or promotional terms
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-24
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-24
|
|
11600290
|
2025-01-21
|
Managing an account
|
Checking or savings account
|
|
Issue |
Managing an account
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Checking or savings account
|
Sub Issue |
Deposits and withdrawals
|
Sub Product |
Savings account
|
Date Received |
2025-01-21
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-21
|
|
11121608
|
2024-12-11
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-11
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-11
|
Consumer Consent Provided |
N/A
|
|
11642722
|
2025-01-18
|
Struggling to pay your bill
|
Credit card
|
|
Issue |
Struggling to pay your bill
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company won't work with you while you're going through financial hardship
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2025-01-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-18
|
|
11581893
|
2025-01-16
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-16
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-16
|
|
11035322
|
2024-12-05
|
Other features, terms, or problems
|
Credit card
|
|
Issue |
Other features, terms, or problems
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Problem with rewards from credit card
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-05
|
Submitted Via |
Referral
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-05
|
Consumer Consent Provided |
N/A
|
|
11086505
|
2024-12-09
|
Problem with a company's investigation into an existing problem
|
Credit reporting or other personal consumer reports
|
|
Issue |
Problem with a company's investigation into an existing problem
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Their investigation did not fix an error on your report
|
Sub Product |
Credit reporting
|
Date Received |
2024-12-09
|
Submitted Via |
Web
|
Company Response |
Closed with non-monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-09
|
Complaint What Happened |
Dear XXXX, I am writing to dispute the following information that appears on my XXXX report from XX/XX/XXXX : XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$5100.00}.
I am a victim of identity theft and I never opened this account.
XXXX XXXX XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$2000.00}.
I am a victim of identity theft and I never opened this account. Someone was using this account under my social Number and it is not my account. Data furnisher is unable to verify ownership and did not verify the owner correctly.
AMEX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$1600.00}.
I am a victim of identity theft and I never opened this account. Someone was using this account under my social Number and it is not my account. Data furnisher is unable to verify ownership and did not verify the owner correctly.
XXXX XXXX XXXX XXXX Charge Card with account # XXXX opened on XX/XX/XXXX and a balance of {$270.00}.
I am a victim of identity theft and I never opened this account. Someone was using this account under my social Number and it is not my account. Data furnisher is unable to verify ownership and did not verify the owner correctly.
AMEX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$2200.00}.
I am a victim of identity theft and I never opened this account.
AMEX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$3300.00}.
I am a victim of identity theft and I never opened this account.
AMEX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$1200.00}.
I am a victim of identity theft and I never opened this account.
XXXX XXXX Credit Card with account # XXXX opened on XX/XX/XXXX and a balance of {$5900.00}.
I am a victim of identity theft and I never opened this account. Someone was using this account under my social Number and it is not my account. Data furnisher is unable to verify ownership and did not verify the owner correctly.
Inquiry from XXXX on XX/XX/XXXX.
I never authorized this lender to make a hard inquiry on my credit report.
Inquiry from XXXX XXXX XXXX on XX/XX/XXXX.
I dont recognize this lender and I dont remember authorizing them to perform a hard inquiry on my credit report.
Inquiry from XXXX XXXX XXXXXXXX XXXX on XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX XXXXXXXX on XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX XXXX on XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX XXXX XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX XXXX XXXX XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX on XXXXThere are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX XXXX on XX/XX/XXXX.
There are multiple inquiries all within one day of each other on my credit report but I only authorized one of them. Please remove all of these unauthorized inquiries immediately.
Inquiry from XXXX on XX/XX/XXXX.
I dont recognize this lender and I dont remember authorizing them to perform a hard inquiry on my credit report.
Please reinvestigate these matters and delete or correct the disputed information as soon as possible. Thank you for your assistance.
I personally signed and sent this letter. Sincerely, XXXX XXXX
|
Consumer Consent Provided |
Consent provided
|
|
11190511
|
2024-12-18
|
Took or threatened to take negative or legal action
|
Debt collection
|
|
Issue |
Took or threatened to take negative or legal action
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Debt collection
|
Sub Issue |
Threatened or suggested your credit would be damaged
|
Sub Product |
Credit card debt
|
Date Received |
2024-12-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-18
|
|
11580533
|
2025-01-16
|
Improper use of your report
|
Credit reporting or other personal consumer reports
|
|
Issue |
Improper use of your report
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit reporting or other personal consumer reports
|
Sub Issue |
Reporting company used your report improperly
|
Sub Product |
Credit reporting
|
Date Received |
2025-01-16
|
Submitted Via |
Web
|
Company Response |
In progress
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-16
|
|
10911431
|
2024-11-23
|
Communication tactics
|
Debt collection
|
|
Issue |
Communication tactics
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Debt collection
|
Sub Issue |
You told them to stop contacting you, but they keep trying
|
Sub Product |
I do not know
|
Date Received |
2024-11-23
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-11-23
|
Complaint What Happened |
American express has abused their authority to collect a debt. 1099-C has been furnished to the company for method of discharge as per the arbitration agreement and Per 15 usc 1681604 15usc6802-5 also 16CFR313.2 PER FCRA as a federally protected consumer I have opted out in any authorization of the following communication ( Unwritten, written, verbal, or non verbal ) As per 15USC6802 AMERICAN EXPRESS has shared my information with third party non affiliates.
|
Consumer Consent Provided |
Consent provided
|
|
11352546
|
2025-01-02
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2025-01-02
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2025-01-02
|
|
11311829
|
2024-12-28
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2024-12-28
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-28
|
|
11287556
|
2024-12-27
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2024-12-27
|
Submitted Via |
Web
|
Company Response |
Closed with monetary relief
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-27
|
|
11221611
|
2024-12-19
|
Problem with a purchase shown on your statement
|
Credit card
|
|
Tags |
Older American
|
Issue |
Problem with a purchase shown on your statement
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Credit card
|
Sub Issue |
Credit card company isn't resolving a dispute about a purchase on your statement
|
Sub Product |
General-purpose credit card or charge card
|
Date Received |
2024-12-19
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-19
|
|
11314908
|
2024-12-30
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
Gift card
|
Date Received |
2024-12-30
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-30
|
|
11205388
|
2024-12-18
|
Trouble using the card
|
Prepaid card
|
|
Issue |
Trouble using the card
|
Timely |
Yes
|
Company |
AMERICAN EXPRESS COMPANY
|
Product |
Prepaid card
|
Sub Issue |
Trouble using the card to spend money in a store or online
|
Sub Product |
General-purpose prepaid card
|
Date Received |
2024-12-18
|
Submitted Via |
Web
|
Company Response |
Closed with explanation
|
Consumer Disputed |
N/A
|
Date Sent To Company |
2024-12-18
|
|